Vital Business Solutions (VBS) are an Australian owned and operated business systems development and support company based in Adelaide, South Australia.

VBS has enjoyed delivering great service and value to clients since being formed in 1996 by the principals Steve Crago and Wayne Hayes.

VBS has developed, and owns the copyright of, a number of software products as detailed on the Products page. Business activities are sales, development, implementation and support of these software products. Additional business also comes from bespoke web and database based application development.

VBS is comprised of a core team of skilled and like minded professionals that have worked on many, small to large 'mission critical', projects and systems over this time. The VBS team is dedicated to achieving nothing less than outstanding results for it's customers.

VBS offer a ‘One Stop Shop’ approach.

Culture
VBS customers can expect:-

• A "full service" offering which is designed to allow each party to focus on what they do best while maintaining clear lines of accountability.
• Clear communication from initial discussions through to delivery and support
• Open and realistic assessments of scope, budgets, risks and technologies

This is the culture of VBS. Like the software, systems, methodologies and procedures, it is a culture which cannot be developed overnight. And it serves as a major differentiator when comparing VBS to other technology driven organisations who so often believe that it is the technology itself that is the solution.

Team Spirit
A team spirit and culture that places emphasis on the provision of timely and efficient service has been nurtured at VBS.

This means:

• Concentrating on being business solution providers, not simply software vendors
• Customer focussed staff and management
  
• Being responsive to new business requirements
• Strive for continuous improvement
  

Team Skills
It is important that VBS are able to provide professional services in a number of key business and technical areas.

Staff include management consultants, business analysts, programmer / analysts, quality assurance staff and product support staff.

Each customer is assigned an account manager and all projects are assigned a project manager.

VBS are able to provide a "Full Service" from system setup and configuration through to staff application training.

Among VBS's skills and experience is:

• IT Project management from small to large scale international IT projects
• Strong business requirements interpretation skills, specifically in the area of Business Management systems
  
• Competencies in computer systems management, computer and network infrastructure
  
• Skills in Internet and Intranet business systems
  
• Experience at managing technology driven change