Vital News
Following is a list of recent significant improvements
in the Vital Warehouse and Distribution system.
May 2015 - KG Handling
April 2015 - Warehouse Performance History by Customer
March
2015 - Hold Product Lot/Batches from Order Fulfilment
February 2015 - Expired Stock Options at Receiving
February 2015 - Expand
Lot/Batch Number
January 2015 - Split Incoming Electronic P/O to DCs
June 2014 - Inter Warehouse Reserve Transfer
April 2014 - Thermal Transfer Printing of Putaway Labels
March 2014 - Electronic P/Os include Batch No and Expiry Date
February 2014 - Commit Stock for specific Lot and Batch No
February 2014 - Confirm Despatch Process
September 2013 - Intra Warehouse Reserve Transfer
December 2011 - Integration to
SAP
May
2009 - New Letdown Algorithms for Fast Moving Products
March 2009 - Flow
through control improves slow moving product management
December 2008 - Performance
statistics provide real time metrics on warehouse activity
November 2008 - Stock
Scanning for Putaway and Letdown extends inventory management
capabilities
July 2008 - Receiving
Registration improves yard management for supplier deliveries
May 2008 - Processing remote
warehouse customer orders via stock transfer option eliminates
invoicing
July 2007 - Depot
warehouse sites streamline order process, reduce transport costs
November 2006 - Warehouse
implements scanning for forced letdown control
September 2006 - Short pick
scanning improves picking performance, eliminates errors
August
2006 - Virtual ‘Flow Through Pieces’ warehouse concept extends
service offering to stores
July 2005 - Support for Cross Docking
improves service delivery to stores
KG Handling - May 2015
Vital has been enhanced to now manage KG Products in conjunction
with the existing capability to manage Unit Products. This means
that Product Purchasing, Receiving, Inventory Management,
Pricing, Sales, Picking, Despatch, Invoicing, Document
Management and Management Reporting may now also be managed for
Products that have to be managed based on their weight. Examples
of ‘KG Products’ are Perishables such as Packaged Meat, Fish,
Poultry, Cheese etc. Both Random Weight and Fixed Weight
products are able to be managed.
Warehouse Performance History by Customer - March 2015
Vital has been enhanced to record warehouse performance KPI’s at
the Customer level as well as Customer Group, Product Group and
Warehouse.
RECEIVING
KPI:- Receiving Performance
KPI:- Number Of Putaways
KPI:- Quantity Of ‘Confirm Putaway
SALES ORDERS (Demand on DC)
KPI:- Sales Orders Received (Incoming DC Demand)
KPI:- Sales Orders Not Released Snapshot (Order Pool)
KPI:- Sales Orders Released (Order Load released to DC)
ASSEMBLY (Picking and Letdown)
KPI:- Assignment Not Released Snapshot (Pre Assembly Pool)
KPI:- Assembly Snapshot (Work Pool)
KPI:- Not Supply Performance (Short Pick)
KPI:- Number Of Letdowns
KPI:- Quantity Of ‘Generated’ Letdowns
KPI:- Quantity Of ‘Printed’ Letdowns
KPI:- Quantity Of ‘Confirm Letdowns
INVENTORY (Stock Adjustments or Transfer)
KPI:- Quantity Stock Transfers (Product Handling)
DESPATCH (Output)
KPI:- Despatch Performance (Throughput)
KPI:- Number Of Trucks Loaded (Despatch) NOTE:- Only for SCAN
Invoice.
GENERAL
KPI:- Stock On Hand Snapshot (DC Stock Holding)
KPI:- Copied Purchase Orders
Hold
Product Lot/Batches from Order Fulfilment
Temporarily prevent specific Product Lots and Batches from being
Letdown for order fulfilment - March 2015
Vital has been enhanced to provide a facility that allows
specific ‘Lot/Batches’ to be excluded from being letdown and
picked. This facility allows specific Lots or Batches that have
queries pending, such as Health / Quarantine issues to be
withheld from order fulfilment.
Expired Stock Options at Receiving - February 2015
A request was made to be able to manage stock at receiving
dependent on the received products expiry date, along with if
the product is from a local or overseas supplier. As a result
Vital has been enhanced to implement receiving controls to
manage stock at receiving. Parameters at both the product and
supplier level allow the organisation to determine what is to
happen to expired stock.
0 = Do not check for Expired Stock
1 = Quarantine Expired Stock (i.e. existing logic – force item
to quarantine location)
2 = Reject Expired Stock (i.e. do not allow item to be received)
3 = Quarantine or Reject according to Product Type (Reject
Local, Quarantine Other)
4 = Quarantine or Reject according to Product Type (Reject
Imported, Quarantine Other)
Expired stock determined by todays date and product expiry date
and storage life remaining. Local and Imported stock treated
differently with system determining if the product is to be
quarantined if expired or rejected from being received.
Expand Lot/Batch Number
Vital Lot/Batch Number reference has been expanded to 20
characters. This allows for a wider range of types of batch
numbers to be managed in Vital. It should be noted that Vital
provides a range fo control over batch numbers including
restricting for sale, ordering and selling specific batch
numbers etc.
Split Incoming
Electronic P/O to DC's
"Incoming Electronic P/O split in VITAL to separate DC Codes
where goods are available for ordering" - January 2015
The electronic Purchase Order upload facility in Vital has been
enhanced so that Vital automatically splits the Purchase Order
between warehouses dependent on which warehouses the order
products ordered are stocked in. The electronic Purchase Order
upload facility still however allows the warehouse to be
nominated in the upload file to cater for situations where the
product is stocked in multiple warehouses.
Inter Warehouse
Reserve Transfer
"Inter Warehouse Reserve to Reserve Stock Transfer Management" –
June 2014
A sub system for transferring stock from a reserve location in
one warehouse to a reserve location in another warehouse has
been developed. The sub system has been developed to ensure that
it takes into account other activities that may impact the same
product and locations that are involved in the transfer.
The sub-system includes flexible selection criteria for
selecting the products, lots and locations that may be
transferred. A transfer number is allocated to control the
transfer job, the transfer product is committed during the
transfer process to ensure that it is not included in any other
transactions and the transfer locations are held for the
transfer to ensure that no other stock is moved into these
locations until the transfer has been confirmed as having been
completed.
Transfer labels and transfer control sheets and reports are also
produced and are used to manage the physical product transfers.
This sub-system may be used for managing the transfer of single
products and stock lots through to multiple products and stock
lots from one warehouse to another.
Thermal
Transfer Printing of Putaway Labels
"Putaway Labels Enhanced to allow Thermal Transfer Printing on
Printronix using PGL" – April 2014
Vital has been enhanced to include support for printing of goods
receiving labels on Thermal Transfer printers using PGL
Language. In addition the goods receiving process now includes
the ability to nominate which Receiving Door the goods are being
received at which then drives the printing process so that goods
receiving labels are printed on the Thermal Transfer printer
located at the appropriate receiving door.
The design of the labels has been separated from Vital using
Design Templates and <tags> to include Vital data in the
receiving label. This provides flexibility so that changes to
the design of the receiving label template may be made outside
of Vital and then moved into a templates area for use by Vital.
Example of Thermal Label printers:
http://www.printronix.com/products/overview.aspx?id=1116
Electronic P/Os include Batch No and Expiry Date
"Electronic Interface of P/O’s now allows Lot/Batch Number and
Expiry Date to be specified" – March 2014
The electronic interface of Purchase Orders to Vital has been
enhanced to ‘optionally’ allow the ‘Batch Number’ and ‘Expiry
Date’ of goods being ordered to also be included in the Purchase
Order. This is where Products from specific Batches and with
specific Expiry Dates are being ordered.
It should also be noted that both the suppliers, and if the
product is being purchased for a specific customer then the
customers external product code, may also be included in the
purchase order upload file. This electronic interface of
purchase orders is typically used where a customer is providing
the Distribution Centre with an electronic Purchase Order file
of goods that are to be ordered from Suppliers.
Vital reports, such as the Receiving Control sheet have been
enhanced to include the Batch Number and Expiry Date details so
that at receiving goods received can be checked against goods
ordered. Vitals receiving programs will also default the Batch
Number and Expiry Date where this exists on the purchase order.
Commit
Stock for specific Lot and Batch No
"Commit Stock to Sales Orders based on specific ‘Lot/Batch
Number’ requested by Customer" – February 2014
The PDE Sales Order Upload File and electronic Sales order
upload process has been enhanced to cater for ‘Batch Number’ to
be included in the Sales Order and for Vital to commit stock to
customer Sales orders based on specific Batch Numbers for each
Product as well as the Quantity required from each Batch.
Should no stock be available for commitment to the Sales order
for the Batch Number then Vital will update the Sales order (TNA
flag) with the code ‘B’ to signify that there was no stock
available with that Batch number. Various reports in Vital such
as the ‘Current PDE Sales Orders’, ‘Current Sales Orders’ and
‘Completed Sales Orders’ reports have been enhanced to include
Batch Number details.
Confirm Despatch Process
"New ‘optional’ Despatch process for confirming what was loaded
onto Delivery Trucks" – February 2014
A new ‘optional’ despatch process has been added to Vital. This
process provides a ‘Confirm Release Load’ stage that allows the
quantity of products actually loaded onto Delivery Trucks to be
recorded. This new ‘optional’ despatch process co-exists with
the current despatch process whereby Invoices and Delivery
Dockets are produced based on what was confirmed as picked from
the warehouse for the customer sales order. The new ‘optional’
‘Confirm Release Load’ despatch process operates by staff on the
loading dock recording what was actually loaded onto trucks and
this information being entered back into Vital.
The variation between what stock was loaded onto delivery trucks
and what was recorded as picked from the warehouse is then
managed in Vital by users having to enter reason codes and the n
potentially advising if the stock has been lost, out of expiry
date or if re-stocked in the warehouse then where it has been
re-stocked.
Intra Warehouse Reserve Transfer
"Intra Warehouse Reserve Location to
Reserve Location Stock Transfer Management" – September 2013"
A sub system for transferring stock from
one reserve location to another reserve location in the
warehouse has been developed. The sub system has been developed
to ensure that it takes into account other activities that may
impact the same product and locations that are involved in the
transfer.
The sub-system includes flexible selection
criteria for selecting the products, lots and locations that may
be transferred. A transfer number is allocated to control the
transfer job, the transfer product is committed during the
transfer process to ensure that it is not included in any other
transactions and the transfer locations are held for the
transfer to ensure that no other stock is moved into these
locations until the transfer has been confirmed as having been
completed.
Transfer labels and transfer control sheets
and reports are also produced and are used to manage the
physical product transfers. This sub-system may be used for
managing the transfer of single products, stock lots and
locations through to multiple products, lots and locations.
Integration to
SAP
"VITAL Integrates to SAP Distribution" - December 2011
During 2011 a significant development project was undertaken to
allow VITAL to integrate to SAP Distribution. VITAL was
extensively enhanced to provide ‘parameter driven’ interfaces
between itself and SAP Distribution. VITAL can now be run as a
pure ‘Warehouse Management System’ (WMS) receiving a direct data
feed from SAP Distribution for all Master Data (Products,
Suppliers, Pricing and Costing), Receiving (Purchase Orders) and
Despatch (Sales Order) information. All WMS functions for sales
order release, picking, letdowns, purchase order receiving,
putaway and despatch are all performed in VITAL. Bidirectional
data updates and interfaces have been developed so that all
inventory transactions in VITAL are interfaced back to SAP
Distribution in a timely fashion. In this configuration SAP
Distribution becomes the ‘centralized’ management system for the
ordering and reordering (replenishment) for inventory in the DC.
While VITAL still retains the equivalent SAP distribution system
functions, in the SAP integration configuration these facilities
are ‘turned off’. Interfaces developed specific to the SAP
integration included:-
Incoming Feeds:- (Scheduled and JIT)
Master file Data Feed (i.e. Products, Suppliers, Pricing and
Costing) – Cross Reference SAP<->VITAL PLU, SKU and Pack Size
Change Management
Purchase Orders Integration – Add and Delete Modes, Convention,
Cross Dock and Flow Through support
Sales Orders Integration - Add Mode, Audit and Interface of
Released Orders, Cancelled Items/Orders, Delivery Status – Cross
Check back to SAP
Outgoing Feeds:- (set for collation then transfer on 30 minute,
1 hour or daily schedule from VITAL to SAP)
Delivery and Despatch Note – VITAL Invoice/Despatch Note feed to
SAP (i.e. outgoing EDI Invoice transaction to stores for
electronic receiving)
Stock Movements Created – VITAL Stock Movements feed to SAP (all
movement types indentified)
Daily Purchase Orders– Reconcile VITAL Purchase Orders with SAP
Daily P/O Goods Receiving – Reconcile VITAL Receiving with SAP
(Cross Check Daily Stock Movements)
Daily Sales Orders Created – Reconcile VITAL Sales Orders with
SAP (Conventional and Flow Through)
Daily Sales Orders Processed –VITAL Sales Orders Released for
Process/Confirm Picked – Feed to SAP
Stock Movements ‘Adjustments’ Created – VITAL ‘Adjustment’ Stock
Movements feed to SAP – reconciliation specific targeting DC
adjustments
Stock Count Results – VITAL Stock Count Data Feed to SAP
Daily Exception Reporting – Interface all ‘Exception’ events in
VITAL that prevent transactions from being progressed back to
SAP (Audit)
New
Letdown Algorithms for Fast Moving Products
"Letdown algorithm improvements allow better management of fast
moving products" - May 2009
Products in warehouses that are fast moving require different
management to slower moving lines. The ability to replenish a
pickface ‘at the right time’ and ‘for the right quantity’
becomes critical for fast moving products. Continually
requesting letdowns to ‘top up’ a pickface may not be the best
usage of warehouse resources. VITAL has been enhanced to provide
additional options to handle letdowns for fast moving products.
Under the existing logic a letdown is requested and performed
for ‘one full pallet’ to top up a pickface when the pickface
drops below it’s replenishment level. For fast moving products,
a number of physical locations in the DC are assigned as the
pickface. Therefore, letting down one pallet to cover the
replenishment level is not enough. Letting down stock to fill
the pickface to the ‘Location Maximum’ is what is required. This
may mean ‘one’ or ‘many’ pallets to be letdown. An additional
parameter at the ‘Warehouse Area’ has been introduced to provide
such a feature.
Internal Flow Through Management
“Flow through control improves slow moving product management”,
March 2009
The efficient use of the available warehouse space is critical
to the effective management of inventory within a warehouse.
Fast and slow moving products have differing requirements for
how they are managed in regards to the location of their pick
slot, how receiving and putaways are managed and how letdowns
are processed. In situations where warehouse space is at a
premium, the carrying cost of slow moving products is
prohibitive and a new approach is required.
A new feature has been introduced to VITAL to allow ‘Just in
Time’ (JIT) ordering for products flagged as slow moving (i.e.
Flow Through Products). This means that flow through products
can be removed from the normal warehouse requirement which
requires a permanent location for the pick slot and available
reserve locations for putaways. In effect, the flow through
product is no longer stocked in the warehouse. Instead, customer
orders for flow through products are captured and pooled so that
they can be directly ordered on suppliers. Purchasing re-buyers
have the ability to view products in the pool and to determine
then the frequency of supplier ordering.
When supplier orders are received by the warehouse, the flow
through products are immediately processed for stock receipt
without the need for location control (i.e. a dummy flow through
location is assigned) Picking labels for flow through receipts
are immediately produced for goods based on the requirements of
the original customer store orders. Warehouse staff can then
immediately pick customer store orders from the received stock
whilst still on the receiving pallet.
Picked goods are then stored in temporary ‘customer store
specific’ locations such that they can be included in the next
delivery to that store. These locations contain mixed product
for all the flow through products ordered by that customer
store.
This new facility has significant benefits for the warehouse in
improved space utilization, lower inventory carrying costs and
less product shrinkage. The JIT dynamic of flow through allows
the warehouse to offer a product range which is well in excess
of what it would normally be able to hold if it had to stock all
of it’s product offerings.
Performance Monitoring
“Performance statistics provide real time metrics on warehouse
activity”, December 2008
The ability of the warehouse manager to have real time
statistics on warehouse performance is paramount. Knowing the
performance in such areas as receiving, picking, assembly and
despatch can provide critical feedback on the operation. This
feedback can then ultimately be used to identify warehouse
bottlenecks, processing volume trends, staffing issues and much
more.
This new feature in VITAL has been designed to capture
statistics for warehouse performance on an hourly basis. A
database of statistics is maintained for each warehouse at the
day and hour level. The ability to establish ‘Targets’ for each
of the key warehouse metrics provides staff with real-time
measures to benchmark performance. Statistics are captured in
such areas as:-
Receiving Quantity (Stock Units)
Not Release Quantity (Stock Units)
Release Quantity (Stock Units)
Assembly Quantity (Stock Units)
Despatch Quantity (Stock Units)
Short Picking Quantity (Not Supply)
Total Location Putaways
Total Location Letdowns
Number of Truck Load Despatches
And more
Screen enquiries and data extracts provide the ability for the
warehouse management to have a real time view of the warehouse
performance.
Putaway and Letdown Scanning
“Stock Scanning for Putaway and Letdown extends inventory
management capabilities”, November 2008
Having manual processing for confirmation of Letdowns and
Putaways adds a human component to the accuracy and timeliness
of inventory updating. Delays in processing or incorrect
confirmations due to human error impact on the accuracy
efficiency of the warehouse operation (e.g. incorrect putways,
increases in short picking etc..). To eliminate these issues the
VITAL system has been extended to include a scanning solution
for these critical warehouse functions.
This new feature in VITAL allows ‘Letdowns’ and ‘Putaway’
transaction documentation to be produced on label stationery
with unique bar coding for each transaction. This unique bar
coding allows discrete tracking of data associated with that
transaction type (i.e. transaction reference, product, location,
quantity etc..) As warehouse staff complete a letdown or putaway
they can immediately confirm that transaction by scanning the
associated barcode. The VITAL background processing system
immediately processes these transactions. This process ensures
that stock movements are processed in VITAL ‘as they happen’ as
opposed to waiting for a user driven manual confirmation. The
result is improved accuracy of information and most importantly
reduced time between manual action and VITAL system
acknowledgement.
Receiving
Registration
“Receiving Registration improves yard management for supplier
deliveries”, July 2008
Having visibility over supplier deliveries which have arrived at
the warehouse but have yet to be scheduled for receipt at the
receiving dock can be critical. Prioritizing suppliers by agreed
delivery windows for trucks in the yard is important for
efficient turn around of transport and improving supplier
relationships.
A new sub system has been developed in VITAL to better manage
this process. As trucks arrive at the warehouse they are
registered via the use of a ticket system. That ticket is unique
to a truck in the yard and is then used to gain visibility over
what suppliers, what purchase orders and what products are
‘available’ in the yard for receiving.
The registration sub system involves initial registration,
receiving documentation and eventual confirmation as trucks as
‘called up’ to the receiving dock. Purchase Orders cannot be
received under the sub system approach unless they have been
through the registration and confirmation process.
The resultant benefits are improved yard management for
receiving and delivery measures that can be used by management
for supplier relationship (i.e. arrival, confirmation and
receiving timeframes).
Stock
Transfer Ordering
“Processing remote warehouse customer orders via stock transfer
option eliminates invoicing”, May 2008
A common approach used in VITAL for remote warehouse management
is to treat such locations as a customer to the main
distribution centre. This allows the remote warehouse to order
goods on the DC ‘as if’ they were a customer store so that the
normal VITAL transaction approach for receiving and putway or
the order can be used. The drawback of such an approach is that
an invoice is generated as a result of the transaction when in
fact the relationship is not that of a true supplier TO
customer.
In acknowledging this situation, VITAL has been enhanced to
provide for a stock transferring system that uses the same
remote customer store approach however transacts the stores
order as a ‘Transfer Order’ as opposed to a ‘Sales Order’. A
transfer order is processed identically to a sales order in
every respect (i.e. order release, assignment generation,
picking labels, confirmation, stock updating, delivery dockets
etc.) however does not result in an invoice being generated.
Transfer Orders are accompanied by a ‘Despatch Note’ as opposed
to an ‘Invoice’ and can be electronically extracted from VITAL
for automated transaction matching by the receiving customer
store.
Depot Flow Through
Management
“Depot warehouse sites streamline order process, reduce
transport costs” – July 2007
Having a centralized warehouse DC for products that can
be sourced locally for ‘distant’ (interstate or
provincial) customers can lead to significant transport
costs and double handling of inventory. Optimally,
‘distant’ customers should be supplied from suppliers
that are local to their area. The issue however is how
to manage the ordering of product so that this process
can be seamlessly handled by the warehouse.
This new feature in VITAL allows for the centralized
warehouse DC system to ‘trap/stop’ certain products from
‘distant’ customers from being ordered so that they can
be alternately processed against a local ‘Depot
Warehouse’ in their area. This process is know in VITAL
as ‘Depot Flow Through’ control. Products trapped by
this process can then be processed against ‘local’
supplier in the customer’s precinct such that the
purchase order, receiving and sales order processing are
all done at the Depot Warehouse. Significant cost
savings in transport and inventory handling can result
where VITAL can be configured in this fashion.
Forced Letdown Management
“Warehouse implements scanning for forced letdown
control” – November 2006
Warehouse DC operations rely on timely inventory control
for stock put-away, letdowns and picking. In high volume
warehouses there can be situations where letdowns are
not completed in a timely fashion resulting in delays in
picking, short picking and impacting on the performance
of the warehouse.
This new feature in VITAL allows the Warehouse DC to
manage letdowns on a more proactive basis. Pickface
locations which are ‘almost’ due for a stock letdown
from reserve (i.e. stock is zero or almost zero) can be
scanned and processed to force a letdown to occur.
Forced letdowns can be processed in ‘off peak’ times
where there is little or no picking being performed. The
benefits to the Warehouse DC operation are improved
picking performance and stock letdown management.
Short Pick Scanning
“Short pick scanning improves picking performance,
eliminates errors” – September 2006
Manual processing of ‘picking labels’ for Confirm
Picking in the Warehouse DC can be slow and prone to
human error. To eliminate errors and improve the speed
and performance of the pick and scanning operations,
short pick scanning has been introduced as an option in
VITAL.
This new feature in VITAL allows all short pick labels
(stock picking labels where stock did not exist in the
warehouse) to be scanned and processed in VITAL prior to
the user actually having to ‘Confirm’ the pick. The
Confirm Picking process, whilst still required, moved
from a data entry process to a simple check and
confirmation process dramatically improving accuracy of
picks and reducing the time for orders to be processed
and despatched.
Ordering in ‘Pieces’ - Flow
Through System
“Virtual ‘Flow Through Pieces’ warehouse concept extends
warehouse service offering to stores” – August 2006
Traditionally inventory management requirements in VITAL
have been handled with a product code with a single
stock unit and pack size. (i.e. CARTON of 12 EACH). If
another stock unit was required for the product then a
NEW product code would be added with the appropriate
stock unit and pack size (i.e. EACH or 1). This however
becomes restrictive when considering the product coding
and ‘physical’ inventory management requirements for
1000’s of products.
VITAL was therefore enhanced to provide for both
‘Pieces’ product handling and ‘Flow Through’ piece sales
order handling.
PIECE product handling has been achieved by ‘linking’ a
new ‘PIECES’ product code to the ‘MAIN’ full pack
product code. This is done in such a way so that any
changes to the MAIN product are automatically updated to
the PIECES product (i.e. changes to analysis codes and
parameters are automatically aligned). The PIECES
product can be processed on any transaction in VITAL
(sales orders, invoices, purchase orders etc..) and will
represent a SINGLE piece of the MAIN product.
The ‘Flow Through Pieces’ handling feature utilizes the
pieces product concept from the point of managing
incoming electronic sales orders. A warehouse in VITAL
is designated as a ‘PIECES Flow Through’ warehouse that
is LINKED to one MAIN warehouse. This means that when a
sales order is received on a PIECES product we will need
to transfer stock from the MAIN warehouse to the PIECES
flow through warehouse to service the order. The concept
here is that the pieces flow through warehouse is a
‘virtual’ warehouse in that stock only exists to service
pieces orders. Once all orders are processed there is NO
stock remaining in the virtual warehouse.
Electronic orders flagged as a ‘Pieces Order’, which
include the MAIN product code, are processed against the
‘PIECES’ product code that is linked to the MAIN
product. Facilities have been developed to then handle
the down stream inventory handling or the PIECES
product. This includes:-
(a) Pooling ‘PIECES’ Sales Orders into a single
‘Transfer Sales Order’
(b) Processing a ‘Transfer Sales Order’ to transfer MAIN
product to PIECES product
(c) Generating PIECES Sales Orders based on transferred
MAIN product stock
(d) Processing a PIECES Sales Order against the ‘PIECES
Flow Through’ stock
The benefits of the ‘Pieces Flow Through’ system are
that there is now the ability to manage sales orders in
pieces from the MAIN Warehouse DC by using a virtual
warehouse concept. This provides the warehouse with the
ability to service a larger customer base where the
ordering requirements are different.
Cross Docking
“Support for Cross Docking improves service delivery to
stores” – July 2005
An identified constraint in the Warehouse DC was
‘limited’ tracking of supplier deliveries to the
Warehouse DC for stock designated to go directly to
customers (i.e. cross dock product). This lead to
confusion and processing errors when attempting to
deliver both stock in the warehouse to be shipped to the
customer along with cross dock stock.
To eliminate processing errors, and provide increased
transparency and control, a ‘Cross Dock’ handling
facility was introduced to VITAL. This new feature
allows for cross dock product to be raised and receipted
as a purchase order in VITAL against product codes which
are marked as NON STOCK (i.e. they are not stocked in
the Warehouse). Cross dock purchase orders are flagged
with the ‘receiving’ customer so that following receipt
of these cross dock purchase orders a sales order can be
generated and processed for the store. This then enables
the standard VITAL sales order processing, despatch and
invoicing systems to process the cross dock transaction.
The ‘Cross Dock’ facility has provided greater control
over stock as it passes though the warehouse including
the ability to produce standard delivery documentation
(along with normal VITAL sales orders). Coupled with
this has been the ability to now generate EDI
transactions direct to stores for cross dock product so
that advanced notification and receipt matching can be
performed. This has resulted in greater accuracy at the
stores for receiving cross dock product.